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Buying advice / The useful guide

Questions to ask about a window warranty

Ask what the window warranty covers, how long it lasts and whom to contact. Glass, frames, fittings and installation may have different written terms.

What you need to know.

Profiles, glass, hardware, finishes and installation may have separate terms. Ask about the duration, exclusions, maintenance requirements and responsibility for labour or transport. Written terms should identify the product and the company that will handle a claim.

How to choose for your home.

Keep the approved quotation, invoice, installation date and photographs. If a problem develops, describe the issue and opening reference clearly so the team can assess the right component.

Your practical checklist.

  • Request written terms.
  • Separate component and installation cover.
  • Check maintenance conditions.
  • Keep proof of purchase.

What to share with our team.

Send a photo of the window or door opening and the room around it. Write the approximate width and height in feet, inches or millimetres, and clearly mention the unit. Tell us what matters most: fresh air, privacy, mosquito mesh, easy cleaning or space saving.

The team will confirm the final size, suitable materials, price and installation work. If your project needs an engineer’s approval or special safety requirements, discuss these before placing the order.

Discuss your project with iTech
This guide helps you prepare for a discussion. The final product and installation method depend on your site. Ask the team for care instructions and test details where needed.
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