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Weather & care / The useful guide

Keeping sliding tracks and rollers working well

Dust and grit in sliding tracks can make windows and doors hard to move. Gentle cleaning helps; forcing a stuck panel can damage the rollers or other parts.

What you need to know.

Remove loose dirt with a soft brush or suitable vacuum attachment. Wipe the track and check for objects that obstruct the rollers or drainage. Do not spray an unspecified lubricant over the whole frame; the correct product depends on the hardware manufacturer’s instructions.

How to choose for your home.

If a panel still drags, stop forcing it and arrange a service assessment. Roller adjustment or replacement should be handled by someone familiar with the system and the glass weight.

Your practical checklist.

  • Remove loose grit.
  • Check drainage openings.
  • Use only recommended lubricants.
  • Request service for persistent dragging.

What to share with our team.

Send a photo of the window or door opening and the room around it. Write the approximate width and height in feet, inches or millimetres, and clearly mention the unit. Tell us what matters most: fresh air, privacy, mosquito mesh, easy cleaning or space saving.

The team will confirm the final size, suitable materials, price and installation work. If your project needs an engineer’s approval or special safety requirements, discuss these before placing the order.

Discuss your project with iTech
This guide helps you prepare for a discussion. The final product and installation method depend on your site. Ask the team for care instructions and test details where needed.
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